Kelmo AI & Intelligence
AI that helps you run the business—not another dashboard to read.
Kelmo turns everyday trading activity into plain-English briefings, forecasts, retention signals and risk alerts. Practical intelligence, surfaced where teams already work—with humans in control of what matters.
Plain-English, not raw reports Built into daily operations Humans stay in control
How Kelmo Intelligence works
The signal is already in your data. Kelmo brings it forward.
No separate analytics project, no data team required. Kelmo works from the activity your restaurant already generates.
It learns your patterns
Kelmo builds a picture from your real orders, payments, products and customers as they happen.
It surfaces what changed
Instead of charts to interpret, you get plain-English context, forecasts and warnings that deserve attention.
You stay in control
Kelmo suggests, forecasts and flags. Important operational and risk decisions remain yours to confirm.
Four ways Kelmo works for you
Sell more, plan ahead, keep customers and catch what matters.
Kelmo Intelligence spans the full operation—organised into four practical areas that work together.
Order
Help customers find what they want and complete the order faster—across every channel.
- AI ordering chat
- AI menu search
- Personalised recommendations
- Kelmo Voice
- AI email generation
Predict
Plan around demand before the rush arrives, using your own trading history.
- Revenue forecasting
- Peak-hour forecasting
- Product demand
- Monthly volume
- Repeat-order & churn signals
Retain
Understand customers and bring them back through channels you control.
- Customer insights
- Behavioural campaigns
- Abandoned-cart recovery
- Win-back segments
- Offer recommendations
Protect
Surface unusual or high-risk activity before it becomes a problem—with humans making the call.
- Anomaly detection
- Cancellation monitoring
- Kelmo AI Fraud Intelligence
- Human-review workflow
Kelmo Voice
The phone can take orders too.
AI telephone ordering, connected to the same system.
Kelmo Voice answers calls, understands natural speech, builds the order against your live menu and creates it inside Kelmo—transferring to your team whenever a person is needed.
- Natural spoken ordering
- Live menu context
- Order read-back & confirmation
- Direct Kelmo order creation
- SMS confirmation
- Human handover
Responsible by design
Powerful AI, with people in control.
Kelmo uses AI to organise information, generate suggestions, forecast and surface risk. The important decisions stay with your team.
Human review where it counts
High-risk and fraud-related signals are surfaced for a person to review. Kelmo doesn’t take serious action on its own.
Explained in plain language
Instead of opaque scores, Kelmo tells you what changed and why it’s worth attention—so decisions are informed.
Your data, your business
Intelligence is built from your own trading activity, kept in one place you control—not scattered across platforms.
Shopify
Apply Kelmo Intelligence to mobile Shopify commerce. Explore Kelmo for Shopify
Ecommerce Mobile Apps
Apply Kelmo Intelligence across web and mobile commerce. Explore Kelmo Commerce Apps
AI usage allowances
AI features include defined monthly usage allowances. View AI Usage Limits
See Kelmo Intelligence on your own numbers.
Walk through briefings, forecasting, retention and fraud signals using a setup that reflects how your business actually trades.