Kelmo for restaurants

One connected platform for ordering, operations and growth.

Kelmo connects direct ordering, mobile apps, POS, payments, delivery, loyalty and AI intelligence so restaurant teams can run every channel without fragmented systems.

Explore the platform

Live in a working Dublin café Built-in and connected POS Ordering across web, app and phone

One order, one connected system

How every restaurant channel moves through Kelmo

01
Order placedWeb, mobile app, phone, dine-in or POS
02
Branch receivesOne operational queue across every channel
03
Payment and fulfilmentCard, wallet or cash with delivery or collection
04
Loyalty and retentionRewards, customer profiles and repeat-order campaigns
05
IntelligenceForecasts, anomalies, performance and risk signals

The cost of disconnected software

Most restaurants run on systems that don’t talk to each other.

A typical setup

  • One system for online orders
  • Another for the POS
  • Separate delivery portals
  • Separate loyalty software
  • Manual reporting
  • Customer data spread across platforms

With Kelmo

  • Ordering, POS and delivery in one queue
  • Payments and settlement in one environment
  • Loyalty and retention built in
  • Reporting and forecasting generated for you
  • Customer data in one place you control

Kelmo connects the complete journey—from the customer’s first search to fulfilment, retention and forecasting.

Direct ordering

Every way your customers want to order—under your own brand.

Give guests a branded ordering experience across web, mobile and phone, with AI helping them find what they want faster.

See the customer experience
  • Branded web ordering
  • Native mobile applications
  • Collection and delivery
  • Scheduled ordering
  • Dine-in and table ordering
  • Multiple branches
  • Multiple languages
  • AI ordering chat
  • AI menu search
  • Personalised recommendations

Restaurant operations

One operational system for online, phone, dine-in and counter orders.

Kelmo brings every order channel into one live queue, with the controls a busy service actually needs.

  • Built-in POS
  • Counter orders
  • Table orders
  • Cash and card payments
  • Order history
  • Staff and branch controls
  • Kitchen and fulfilment workflows
  • Existing POS integrations
Option A

Connect your existing POS

Keep the till your team already knows and let Kelmo unify online, app and phone orders around it—without re-keying.

Option B

Run on Kelmo POS

Use the built-in POS as a more complete operating system, with counter, table, cash and card workflows in one place.

Delivery orchestration

Choose the courier network. Keep control of the experience.

Kelmo connects ordering and fulfilment so dispatch and tracking stay in one operational timeline, whatever provider you use.

Step 1Customer orderPlaced through your branded channel
Step 2Branch acceptanceConfirmed in the live order queue
Step 3Courier bookingQuoted and dispatched via the provider
Step 4Live trackingStatus returned into Kelmo
Step 5Delivery completionCustomer kept informed throughout
  • Uber Direct
  • DoorDash Drive
  • Wolt Drive
  • Stuart
  • Deliveroo Express
  • Sherpa

Provider availability and configuration vary by market and merchant account.

Payments

Take payment on every channel—settled in one place.

Accept payments across every ordering channel while keeping settlement and transaction reporting connected to the same merchant environment.

See payment integrations
  • Stripe Connect
  • Apple Pay
  • Google Pay
  • Card payments
  • PayPal
  • Cash
  • Wallet balance
  • Gift cards
  • Partial payments

Loyalty and retention

Turn a first order into a returning customer.

Kelmo does more than process transactions—it gives you the tools to recognise, reward and bring customers back through channels you control.

Recognise

  • NFC loyalty stamps
  • Points and rewards
  • Customer segmentation

Reward

  • Wallet
  • Gift cards
  • Personalised offers

Bring back

  • Abandoned-cart recovery
  • Win-back communication
  • Repeat-order campaigns

Reach

  • Push notifications
  • Behavioural triggers
  • Email, SMS & WhatsApp

Restaurant intelligence

AI that helps you sell, plan, retain and protect.

Kelmo turns everyday trading activity into context, forecasts and warnings—without asking your team to live inside reports.

OrderSell more, faster

  • AI ordering chat
  • AI search
  • Recommendations
  • Kelmo Voice

PredictPlan the day ahead

  • Revenue forecasting
  • Peak-hour forecasting
  • Product demand
  • Churn & repeat-order prediction

RetainKeep customers close

  • Customer insights
  • Behavioural campaigns
  • Abandoned-cart recovery
  • Offer recommendations

ProtectCatch what matters

  • Anomaly detection
  • Cancellation monitoring
  • AI Fraud Intelligence

Explore Kelmo Intelligence

Connected by design

Keep the systems your team already knows.

POS
ICRTouchSumUpLightspeedSquareToastCloverEpos Now
Payments
StripePayPalApple PayGoogle Pay
Delivery
Uber DirectDoorDash DriveWolt DriveStuartDeliveroo ExpressSherpa
Accounting
XeroQuickBooks
Commerce & marketing
ShopifyMailchimpAlgoliaGoogle Business ProfileTwilio

View all integrations

Integrations require the relevant provider account, credentials and regional availability.

Built in a real operating business

Built around real restaurant operations.

Kelmo runs as a live ordering implementation inside La Pausa Caffè in Dublin, connecting the customer ordering experience with the systems behind the business.

Operating inside a working café keeps the product grounded in real orders, real service pressure and the operational details generic software often misses.

See the La Pausa story

La Pausa Caffè
Dublin, Ireland · live environment
OrderingBranded web & mobile ordering in daily service
POSConnected to the in-store till workflow
LoyaltyStamp collection and rewards in use
PaymentsCard and wallet payments through the platform
ProductNew capability ships into a real service environment first

See how Kelmo would work for your restaurant.

Walk through ordering, operations, delivery, payments, loyalty and intelligence using your restaurant’s actual setup.

Talk to our team